Shipping Policy

Shipping Policy

At Harbourline Clothing Co., we are committed to providing a simple and reliable delivery experience for customers throughout the United Kingdom.

1. Free Shipping

Free standard shipping is available on all orders within the United Kingdom.

There are no standard shipping charges added at checkout for UK orders.

2. Processing and Delivery Times

Your order goes through two stages before delivery:

  • Processing Time: 3–7 business days

  • Shipping Time: 6–10 business days

The estimated total delivery timeframe is approximately 9–17 business days from the date your order is placed.

These timeframes are estimates and are not guaranteed delivery dates.

3. Order Processing

Orders are generally processed within 3–7 business days.

During busy periods, including holidays, promotional campaigns, seasonal sales, or periods of unusually high order volume, processing may take longer than the standard timeframe.

We will always make reasonable efforts to process and dispatch your order as quickly as possible.

4. Order Tracking

After your order has been dispatched, tracking information will generally become available within approximately 1–3 days.

Once tracking information is available, it will be provided to you so that you can monitor the progress of your shipment.

Please note that tracking updates may take some time to appear after dispatch.

5. Multiple Packages

If your order contains multiple products, your items may occasionally be shipped separately.

This means that different items from the same order may arrive in separate packages and at different times.

6. Incorrect Shipping Information

Customers are responsible for ensuring that their delivery address and contact information are accurate and complete when placing an order.

Harbourline Clothing Co. is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, please contact us at:

info@harbourlineclothing.com

We will review the situation and, where possible, assist with arranging another delivery or determining whether a refund is applicable.

7. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, unforeseen delays can occur.

Delays may result from circumstances including:

  • Carrier delays;

  • High shipping volumes;

  • Public holidays;

  • Severe weather;

  • Transportation disruptions;

  • Operational issues;

  • Other circumstances outside our reasonable control.

We appreciate your patience if your delivery takes longer than expected.

8. Customs, Duties, and Taxes

For deliveries within the United Kingdom, applicable taxes, duties, or other government-imposed charges may apply depending on the circumstances of the order.

Any charges imposed by the relevant authorities that are not included at checkout may be the responsibility of the customer.

9. Contact Us

If you have any questions regarding your delivery, order tracking, or shipping, please contact Harbourline Clothing Co. at:

info@harbourlineclothing.com